What is your turn around time?

Our turn around time is 1-2 weeks (14 days). This does not include shipping time. Once USPS is in possession of your order we do not have any control over how quickly it will be delivered. Please contact USPS regarding any shipping issues (lost package, etc.). 

Are your items made to order or ready to ship?

Most of our items are made to order - meaning the product is not made until a customer completes a purchase. We occasionally have items ready to ship and they will be titled "RTS". Those items ship within 1-5 business days.

Do you accept returns?

Due to the handmade nature of our items, we do not accept returns or exchanges. If there is an issue on our end, please contact sparklingnewbaby@gmail.com. We will do our best to resolve any issues.

Do you drop ship?

Yes, we can drop ship. Please fill your customer's information in for the shipping address and "DROPSHIP" to the notes section.

Do you take custom orders?

We can take custom order requests depending on the project. A MOQ would be required and the # depends on the details of the request. Please email sparklingnewbaby@gmail.com


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